Gloss Conditioner | Smoky Green Vetiver
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Shipping & Delivery
Sacrae is a French beauty house — hair accessories, hair care, body care and cosmetics, each made to a real standard and sent carefully around the world. Here's exactly how your order reaches you: the times, the costs, and how to follow every step.
24h
190+
€150
DPD
Delivery times
How long it takes
Every order is dispatched with DPD International within 24 hours of being placed (excluding Sundays and Polish public holidays). Once it's on its way, here's what to expect by destination:
Delivery windows are in business days and start once the parcel leaves our warehouse. They're typical estimates from DPD, not guarantees, and can vary slightly during peak periods or local customs checks.
Shipping costs
What it costs
Your exact rate is calculated at checkout from your address and parcel weight — you'll always see it before you pay. As a guide:
A little something extra
Beyond free shipping over €150, qualifying orders also receive a free gift — currently our Premium Boar Bristle Brush on orders over €100. Where a gift or free-shipping threshold applies, it's added automatically at checkout.
Follow your parcel, every step
The moment your order ships, you'll receive a confirmation email with tracking. You can also check progress any time — just enter your order number or email.
Track your order →Good to know
Shipping questions
How soon will my order ship?
Within 24 hours of being placed, excluding Sundays and Polish public holidays. For a time-sensitive order, place it as early in the day as possible.
Do you deliver to my country?
Almost certainly — we ship to 190+ countries with DPD International. Available methods and the exact cost appear at checkout once you enter your address. If your country isn't offered there, email sales@sacraebeauty.com and we'll check what's possible.
Is there free shipping?
Yes — shipping is free on all orders over €150, applied automatically at checkout. Below that, rates start around €6 within Central & Eastern Europe, €8 across the rest of Europe, and €12 internationally.
Will I pay customs or import taxes?
For deliveries outside the EU, customs duties or import taxes may apply depending on your country's rules. Where they do, they're set and collected by your local customs authority or courier — not by Sacrae — and aren't included in your order total. If unsure, your local customs office can confirm before you order.
My tracking hasn't updated — what should I do?
Tracking can pause for a day or two between scans, especially in transit or customs. If it's been longer or something looks off, email sales@sacraebeauty.com with your order number and we'll chase it with DPD and update you.
Can I change my delivery address?
If your order hasn't shipped yet, yes — email us your order number and the correct address as soon as possible and we'll update it. Once the parcel is with the courier, changes may no longer be possible.
While you're here
Find your piece
Add a little more to reach free shipping — or simply find the one you've been after.
The Sacrae beauty house
More than accessories
Sacrae is a full beauty house — explore the care and cosmetics side of the range.
Ready when you are
Whatever you choose — clips, care or cosmetics — we'll have your order on its way within a day, carefully packed in a cotton pouch and emerald green box, and fully tracked.
Explore all collections →More questions? Visit the Help Centre or read our Returns & Refund policy.
Worldwide Delivery
Gloss Conditioner | Smoky Green Vetiver
Gloss Conditioner | Smoky Green Vetiver
Smoothness with depth — a glossing conditioner designed to soften the ends, refine the texture, and leave the hair with a polished, silk-like finish. Created to elevate the everyday ritual, it brings softness and control exactly where the hair needs it most.
The formula nourishes the lengths while helping to prevent breakage and split ends, making hair easier to style and more fluid in movement. A quiet essential for hair that feels smoother, glossier, and distinctly more composed.
Function
Nourishes ends and enhances gloss
Benefits
Helps prevent breakage and split ends
Texture
Hair feels silkier and easier to style
Ritual
Apply to the ends, leave 1–3 minutes, then rinse
Finish
Smooth, polished, salon-worthy hair
Sacrae is a French beauty house — hair accessories, hair care, body care and cosmetics, each made to a real standard and sent carefully around the world. Here's exactly how your order reaches you: the times, the costs, and how to follow every step.
24h
190+
€150
DPD
Delivery times
How long it takes
Every order is dispatched with DPD International within 24 hours of being placed (excluding Sundays and Polish public holidays). Once it's on its way, here's what to expect by destination:
Delivery windows are in business days and start once the parcel leaves our warehouse. They're typical estimates from DPD, not guarantees, and can vary slightly during peak periods or local customs checks.
Shipping costs
What it costs
Your exact rate is calculated at checkout from your address and parcel weight — you'll always see it before you pay. As a guide:
A little something extra
Beyond free shipping over €150, qualifying orders also receive a free gift — currently our Premium Boar Bristle Brush on orders over €100. Where a gift or free-shipping threshold applies, it's added automatically at checkout.
Follow your parcel, every step
The moment your order ships, you'll receive a confirmation email with tracking. You can also check progress any time — just enter your order number or email.
Track your order →Good to know
Shipping questions
How soon will my order ship?
Within 24 hours of being placed, excluding Sundays and Polish public holidays. For a time-sensitive order, place it as early in the day as possible.
Do you deliver to my country?
Almost certainly — we ship to 190+ countries with DPD International. Available methods and the exact cost appear at checkout once you enter your address. If your country isn't offered there, email sales@sacraebeauty.com and we'll check what's possible.
Is there free shipping?
Yes — shipping is free on all orders over €150, applied automatically at checkout. Below that, rates start around €6 within Central & Eastern Europe, €8 across the rest of Europe, and €12 internationally.
Will I pay customs or import taxes?
For deliveries outside the EU, customs duties or import taxes may apply depending on your country's rules. Where they do, they're set and collected by your local customs authority or courier — not by Sacrae — and aren't included in your order total. If unsure, your local customs office can confirm before you order.
My tracking hasn't updated — what should I do?
Tracking can pause for a day or two between scans, especially in transit or customs. If it's been longer or something looks off, email sales@sacraebeauty.com with your order number and we'll chase it with DPD and update you.
Can I change my delivery address?
If your order hasn't shipped yet, yes — email us your order number and the correct address as soon as possible and we'll update it. Once the parcel is with the courier, changes may no longer be possible.
While you're here
Find your piece
Add a little more to reach free shipping — or simply find the one you've been after.
The Sacrae beauty house
More than accessories
Sacrae is a full beauty house — explore the care and cosmetics side of the range.
Ready when you are
Whatever you choose — clips, care or cosmetics — we'll have your order on its way within a day, carefully packed in a cotton pouch and emerald green box, and fully tracked.
Explore all collections →More questions? Visit the Help Centre or read our Returns & Refund policy.
